The work at USPS was demanding both physically and mentally. As a mail carrier, my days were long – usually 10+ hours spent walking miles to deliver packages and letters in all weather conditions. The holiday season in particular was an overwhelming crunch time, with endless parcels and not nearly enough hours in the day. Management was disorganized at times, routes were inconsistent, and the aging scanners and trucks broke down regularly. I felt overworked for the relatively low pay. However, the union protected workers and fought for reasonable wages. My co-workers became like family as we supported each other through rain, snow and other challenges. Delivering to customers and seeing smiles made the job rewarding despite difficulties. The job security and benefits were also a benefit, but the physical toll grew and I decided a career change was needed for better work-life balance